Saturday 11th February

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Issue: 563
07 February 12 - 13 February 12

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Hard drive hero

Matt McGuire meets a man who knows what to do when your ‘computer says no’

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If your computer’s got a problem, if no one else can help, then you should find him, you should hire: The Tech Guy!

Well, yes, alright, that’s possibly an overly dramatic introduction. But when your computer next goes pear-shaped and you’ve got vital business data or a lifetime’s music and photos at risk, you’ll swiftly discover that anyone capable of rescuing the situation is elevated to superhero status. So step forward Tim Rose: he ain’t got no cape, but he’s here to save your day.

“It’s important to be able to to advise and reassure people in everyday language”

“I’ve been involved with techy things all my life and fixing computers for the last five years,” begins Tim. “I started out helping mates and then gradually got more work through word of mouth.” Informal networking even got him a job while on the operating table. Awaiting surgery at hospital, one of the two nurses preparing him for his operation was having trouble with her PC. “She asked me: ‘You don’t happen to fix computers do you?’ Luckily it was only a local anaesthetic and I was able to help!”

Tim fixes PCs and Macs (either on-site or he’ll pick up/deliver) and also builds PCs to order. But you can rest assured he’s not a codebabbling nerd. “No, I don’t talk tech,” he smiles. “I think it’s important to be able to advise and reassure people in everyday language. I might know computers, but I’m still a normal human being!”

The Tech Guy’s services also extend to Tim’s other passions: sound and light design. “I’ve done dozens and dozens of gigs and theatre events,” reveals Tim. “I’m also hoping to move into full AV [Audio Visual] home installation – surround sound, plasma screens; the full in-home set-up. That’s the perfect combination of all the bits I do, the natural progression.”

I ask him about the proudest moment so far in his life as The Tech Guy and he recalls a friend who had just finished her PhD. “Her hard drive blew up – literally! The circuit board was singed and her whole dissertation was on there. Obviously, it was ridiculously important to try and save it. I scoured internet forums and eventually found someone selling a circuit board for a similar machine and replaced it. It worked twice, before blowing up itself, but just long enough to be able to extract all the information. I saved the day! It was great.”

Tim Rose, The Tech Guy, PC/Mac repair, call 07971 404580 or email thetechguy@bigstring.com

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