British Airways i360: New recruits start an intense training programme and there’s good progress on site

This week I was pleased to welcome all of our operations colleagues to the team. We went overnight from being a tiny start up business based in a Portakabin to becoming a small business with 70 employees. Our new team includes our in-flight crew, security officers, guest services, retail and box office sales assistants, housekeeping staff and technicians.

The new recruits are now undertaking an intense training programme covering everything from customer service skills, our brand and vision and product training, team building activities, as well as externally accredited qualifications such as SIA security and first aid. I have been impressed by their energy and enthusiasm.

Progress on site is going well: we are a long way through the internal fit out of the building and external landscaping. We had a slight setback for the new Belle Vue restaurant when the roof in the kitchen leaked during heavy rains before it had been made watertight. The floor has now dried out and work has resumed including installing a beautiful circular bar (good news as we have now received our alcohol license!). Luckily no other part of the building was affected.
Meanwhile the pod tests are going well and we are still on track to open this summer during school holidays. We will be announcing our opening date very soon once these tests are complete.

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