Brighton firm named as Britain’s best small estate agent

A Brighton firm has been won an award for being the Best Small Estate Agency in the UK.

Brand Vaughan, which has offices in St George’s Road, Kemp Town, and Preston Road, Brighton, retained the award for being the Best Small Estate Agent in the South East.

David Vaughan said: “We won the regional award last year but this year we won the Best Small Estate Agent in the UK.

“The category small – two to six offices – is the most competitive category with most estate agents in the country having this number.

David Vaughan and Mike Everett collect the prize for Best Small Estate Agency of the Year from businesswoman Michelle Mone

“We are extremely proud and we are the only Brighton agent to have ever won gold in regional as well as the national award.”

The Estate Agent of the Year Awards were presented in London earlier this month in association with the Sunday Times and The Times and sponsored by Zoopla Property Group.

The judges said: “Brand Vaughan is an absolutely fantastic business. The directors have given careful thought to the sort of agency they want to be and plan accordingly.

“The look and feel of this agency is fresh, funky and very attuned to the Brighton area in which it operates.

“The website and marketing materials are extremely high quality and this attention to detail extends to the classy photography and beautifully written particulars.

“Photographers and copywriters attend valuations with the negotiator to meet the vendor and talk to them directly about the property and what it means to them. This adds warmth and personality to the collateral.

“Having expanded to two offices, the business continues to grow at an impressive rate – the volumes of sales have doubled.

“Brand Vaughan’s reputation is so respected that there has been considerable growth in instructions coming in from locations outside its usual geographic area.”

The judges for the south east award said: “Brand Vaughan is an excellent agency that continues to impress year after year.

“The directors have an eye for detail and apply this to every aspect of the business from online activity to the staff training programme.

“The particulars are very high quality and properties are marketed using a raft of tools and platforms, including premium online advertising, professional copywriters, video tours and PR.

“Staff retention is extremely high and a number of the team have been with Brand Vaughan since the outset, so are absolutely onboard with the company’s values and ethics.

“They produce property briefing sheets as standard so clients always get an answer to their questions.

“The panel are pleased to add another gold award to Brand Vaughan’s collection.”

More than 5,000 estate agents entered the annual awards. Ultimo lingerie boss Michelle Mone presented the prizes to the winners including David Vaughan, director of Brand Vaughan.

Mr Vaughan said: “We are extremely proud to be named as Best Small Estate Agent in the UK and also retain our title for the best estate agents in the South East.

“Last year we had moved into this category after opening our second office and in all honesty we were not sure if we would come out on top as it had such strong entrants.

“We had previously won the award for Best Single Office and then last year we were over the moon to have won Best Small Agency in the South East.

“Now to have won Best Small Estate Agent in the UK is incredible.

“It recognises the hard work and combined effort of everyone at Brand Vaughan and clearly demonstrates to our buying and selling customers that we are one of the UK’s leading estate agents.”