Michael Jones are nominated for 10 awards

The company has been recognised once again for its outstanding customer service to its clients by being nominated for an astounding 10 awards at this year’s 2014 ESTAS (The Estate and Letting Agency Awards). Following the company’s outstanding performance at the 2013 ESTAS when it won seven awards, Michael Jones is hopeful to surpass its own record this year!
The ESTAS is the largest and longest running award scheme in the UK residential property industry. These national awards determine the best estate and letting agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent. So ultimately, it’s client feedback (which determines who is shortlisted and who wins) that makes the ESTAS so valuable for agencies. This year 32,000 surveys have been completed by agents’ customers.
The regional and national winners will be announced by Phil Spencer, the TV Property expert at the 11th annual ESTAS ceremony at the Hilton Park Lane 9th May. Phil Spencer said “I think these awards help us all to focus on customer service for the greater good of our own businesses as well as the wider industry. We must all drive standards higher, raising the bar in terms of the quality of advice we offer and the level of customer care we deliver”.
Since it opened its doors in 1991, Michael Jones Estate Agents has rapidly become one of the leading, independently owned estate and letting agents in West Sussex. This is why the company has been recognised at many National Award ceremonies, winning several awards for customer care. The company’s success lies in its ongoing commitment to maintaining a level of customer satisfaction that is exceptional in its industry.
The ESTAS 2014 takes place Friday 9th May at the Hilton Park Lane London, hosted by Phil Spencer. Book tickets online now.
www.theestas.com
Twitter: @THE_ESTAS
www.michaeljones.co.uk